Your Privacy Matters
Privacy Policy
This Privacy Policy describes how Blue Valley Spa ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or otherwise communicate with us.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identifiers: Name, email address, phone number, and postal address when you book an appointment or contact us.
- Booking Information: Details about the services you book, appointment times, and any preferences or notes you provide.
- Technical Data: IP address, browser type, operating system, and browsing behavior on our site, collected automatically through cookies and similar technologies.
- Payment Information: Credit card details and billing information are processed securely by our third-party payment processors. We do not store your full credit card number.
2. How We Use Your Information
We use your information for the following purposes:
- To provide, operate, and maintain our services, including managing your appointments.
- To communicate with you, including sending appointment confirmations, reminders, and responding to your inquiries.
- To process payments for our services.
- To improve our website and services, including analyzing usage trends.
- For marketing and promotional purposes, such as sending you special offers or newsletters, but only with your explicit consent.
3. How We Share Your Information
We do not sell or rent your personal information. We may share it with:
- Service Providers: Third-party vendors who help us operate our business, such as booking software providers and payment processors. These providers are contractually obligated to protect your information.
- Legal Requirements: We may disclose your information if required by law, such as in response to a court order or subpoena.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control the use of cookies at the individual browser level.